Online store management and logistics

Orders, deliveries, returns and product updates handled for you. You decide what to outsource.

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What we take care of for you

You can outsource the whole day-to-day running of your online store or just part of it.

Order processing

We check and process new orders, pass them on to the warehouse and send the customer a tracking code.

Shipping and returns

We set up shipping methods and carriers and handle returns and complaints.

Products and stock

We add new products, update prices, images and descriptions and keep stock levels right.

Maintenance and integrations

We keep the store updated and working and connect it to payment and shipping services.

Your products stay in your warehouse

We don’t store products ourselves. The products are in your own warehouse or your logistics partner’s (3PL) warehouse, and we handle the flow of information between the store and the warehouse: orders go to picking, stock levels stay right and the customer gets the tracking details.

Comparing shipping methods and rates

Returns and complaints

Communication with your warehouse or 3PL partner

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More time-saving services for your store

These can be taken alongside store management or on their own. Each one removes a job done by hand.

Carrier integrations

Your carriers connected to the store: shipping labels and tracking codes are created from the order by themselves.
Product data in order

Product texts, images, categories and translations for hundreds of products at a time, drafted with AI and checked by a person.
Product feeds

Google Shopping, Meta and price comparison feeds set up and kept current, so your products show where customers are looking.
Customer service drafts

Draft replies to delivery and return questions based on order data. You or we approve and send.
Small integrations

That one missing data transfer between the store, the warehouse or email that off-the-shelf plugins do not do.

Using AI more widely in the daily running of a store: AI for your business.

Shopify, WooCommerce and other platforms

We recommend Shopify for new online stores. It is easy to use and has ready-made connections to the most common shipping and payment services.

We also run existing WooCommerce stores. If you like, the store can be moved to Shopify.

Custom and others

Custom-built online stores and other platforms are possible too. Tell us which platform your store is on.

As a Paytrail partner we set up the payment service for your store and connect it to order processing and bookkeeping. Finnish online banks, MobilePay, cards and Klarna under one agreement.

Frequently asked questions

How does the service work in practice?

We get access to your online store and agree with you which tasks we take care of and how quickly orders are processed. After that we handle them as agreed, and you still see everything in your own store.

Do I need to send my products to you?

No. Your products stay in your own warehouse or your logistics partner's warehouse. We handle the orders and the flow of information with the warehouse.

Which platform does my online store need to be on?

Most of our clients' stores are on Shopify, but we also run WooCommerce stores as well as custom-built stores and stores on other platforms.

Can I outsource just part of the work?

Yes. You can outsource just the order processing or the product updates, for example, and handle the rest yourself.

How much does the service cost?

The price depends on your order volume and what we take care of for you. Request a quote and we will tell you the price.

I don't have an online store yet. Can you build one?

Yes. We build the online store and can run it from the day it launches. See our pricing.

How are payments handled?

We recommend Paytrail: Finnish online banks, MobilePay, cards and Klarna under one agreement. We are a Paytrail partner, so we open the agreement with you and connect the payments to your store. If your store already has another payment service, it can stay in use.